FAQs

1. Do you have any items on hand? 

Everything we sell is on-hand. If the website reflects the item/size is in stock, it's ready to ship after purchase.

2. How do I know what size to order?

All items have a description that will indicate model's height, size worn, product materials, and product description so K Dolls can choose the best size for them.

3. How can I contact someone about my order?

We can be contacted via email: klosetdollkouture@gmail.com. Please put order # in subject line and allow 24-48 hours for a response.

4. Can I receive a refund for my purchase?

All sales are FINAL. Please be mindful of this policy when placing an order.

5. What are the shipping options?

We offer First-Class shipping (3 days), Priority shipping (1-3 days), and Priority Express shipping (Next Day). All shipping options are calculated in business days (Monday-Friday).